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Politique d’expédition

Shipping & Delivery

Below you will find the average delivery times for all our orders.

Order Processing

  • Once an order has been placed, we require 1–3 business days to process it.
  • During weekdays, processing usually takes 1 business day. Orders placed on Friday evenings or during the weekend may take slightly longer.

Delivery Time

  • Once your order has been processed and dispatched, delivery takes approximately 6 – 10 business days.

We strive to make the ordering and delivery process as simple and convenient as possible. If you have any questions or concerns, please do not hesitate to contact our customer support team.

Placing an Order

Ordering from Di Valero is quick and easy.

  1. Visit the product page of the item you wish to purchase.
  2. Click the "Add to Cart" button.
  3. Make sure you have selected the correct size, color, and any other applicable product options.
  4. Once everything is correct, click "Proceed to Checkout."
  5. Enter your shipping details carefully and ensure all information is accurate.
  6. Once everything is correct, click "Pay Now"

Payment Methods

We offer a secure SSL-encrypted checkout, ensuring your payment information is always protected.

We currently accept:

  • American Express (AMEX)
  • Apple Pay
  • Google Pay
  • Mastercard
  • Maestro
  • Visa
  • Shop Pay

After selecting your preferred payment method and filling all the details, click "Pay Now" to complete the order.

If you experience any issues during checkout, please contact our customer support team and we will be happy to assist you.

Shipping Costs

We offer FREE standard shipping on all orders above €50.

  • For orders under €50, a flat shipping fee of €3.95 applies.
  • Every order is delivered directly to your door.
  • The €50 threshold is calculated on the order subtotal, before any applicable taxes.

Shipping Your Order

Found the perfect outfit or accessory on our website? We know you're excited to receive it as soon as possible.

That's why we process and dispatch orders as quickly as we can.

To keep our products competitively priced, we consolidate shipments in bulk and dispatch them once our minimum shipping volume has been reached. This approach allows us to reduce logistics costs while maintaining fair prices for our customers.

We sincerely appreciate your understanding and support in helping us operate more efficiently while reducing our environmental impact.